What’s your cancellation policy?

We understand that plans change! We allow for a 75% refund for any order cancelled after confirmation. Orders cancelled less than 48 hours before delivery date will not be eligible for a refund. Rescheduling to a new delivery date will incur an additional $150 fee.

Where do you deliver?

We deliver within 10 miles from West Hollywood, 90046.

What time is delivery?

We are a small business, no single day has the same schedule so we cannot garantee a specific delivery time. Typically, our deliveries are made between 12pm-5pm PT.

How long do the flowers last?

Floral design is, at its core, an ephemeral art form. We hand select florals 24-48 hours before arranging to maximize freshness and longevity. However, depending on the condition of each new environment the florals are in, we can not guarantee how long they will last. We recommend embracing and enjoying the beauty of impermanence that each arrangement allows for in the time it has with us.

How do we keep the flowers when we receive it?

Once received, immediately fill the water to the top. We recommend keeping the florals out of direct sunlight, changing the water everyday, take out any stems that have wilted (each flower will have their own timeline). This will ensure the clean drinking water and happy flowers!

When is the latest is can put in an order?

We can take an order as late as 24 hours before delivery date. However, please make sure you’ve received a confirmation from us.

I’ve placed on order, but haven’t gotten confirmation!

Please routinely check your Junk/Spam Inbox for an email from our studio, we unfortunately tend to end up there sometimes! You can also preemptively whitelist hello@punipetals.world to ensure confirmation receipt.

Do you offer 1:1 workshops / private classes?

We do! Please send hello@punipetals.world for pricing details.

Do you do retail, commercial, residential styling, and weekly floral subscriptions?

Yes, we do! We are currently serving accounts in the West Hollywood, Hollywood and Beverly Hills area. Please inquire hello@punipetals.world for our packages.